Refund Policy

Effective Date: September 12. 2025

At Sylvimak, we want you to be satisfied with every purchase. If for any reason you are not happy, our policy is as follows:

Returns

1. Products can be returned within 2 days of delivery.
2. Items must be unopened, unused, and in their original packaging.
3. Due to hygiene and safety, opened cosmetics, skincare, or supplements cannot be returned.

Refunds

1. Approved refunds will be issued to your original payment method.
2. Processing times may vary depending on your bank or payment provider.

Exchanges

1. Where possible, we will replace defective or damaged items.

For return requests, please contact us at:

📧 info@sylvimak.com